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Website policies

Website privacy

Updated November 1, 2026

Information you provide

The question form collects your name, email address, cell phone number, and the question you enter. Your question may include health information if you choose to provide it. Provide only a brief description; do not submit Social Security numbers, payment-card details, or medical records through this form.

How questions are handled

Questions are submitted through this website on Vercel and sent through Microsoft 365 to Dr. Brown’s practice mailbox. The practice uses this information to review your inquiry, respond by email or phone, and help arrange appropriate next steps. A copy is retained in the sending mailbox’s Sent Items. This form does not create a separate submission archive in Netlify.

This form is not a medical-record upload service or a patient portal. Website and email communications cannot be guaranteed completely secure. Do not use the form for urgent care.

Appointments and service providers

SimplyBook.me provides online scheduling and processes information entered during booking. Vercel hosts this website; hosting and service providers may process technical information such as IP addresses, browser details, and request logs to deliver and protect their services.

These providers have their own privacy information: SimplyBook.me, Vercel, and Microsoft.

Cookies and browser storage

The visit planner remembers your choices in temporary browser storage. Booking services may use cookies and related technologies. See Cookies & browser storage for details and controls. The current website code does not include advertising trackers or Google Analytics on visitor pages.

Privacy questions

To ask about information you submitted, request a correction, or discuss a privacy concern, call 360-568-1541 ext 3 and ask that your privacy inquiry be directed to Dr. Brown. Avoid including sensitive details in a voicemail. Requests are subject to applicable recordkeeping and legal requirements.

Scope of this notice

This notice describes this website. It does not replace a practice Notice of Privacy Practices or the notices and authorizations applicable to examinations, medical records, or regulatory reporting. External websites, including FAA MedXPress, operate under their own policies.